BOOKING & CANCELLATION POLICIES

📌 Booking & Payment

  • Once we’ve confirmed availability, payment is required to lock in your spot.

  • After payment confirmation, you’ll receive all the details — timing, pickup info, and what to expect on the day.

  • Prices are listed in USD per guest and include all food, drinks, and transportation, unless noted otherwise.

Cancellation Policy

  • You’re welcome to cancel up to 48 hours before the experience for a full refund.

  • Cancellations within 48 hours, or no-shows on the day, aren’t refundable.


🔄 Rescheduling

  • Date changes are possible with at least 24 hours’ notice, subject to availability.

  • Just reach out directly and we’ll do our best to make it work.


🌧 Weather & Unforeseen Circumstances

  • Saigon runs rain or shine — it’s all part of the experience.

  • If there’s light rain or showers, we’ll provide a poncho so you can stay comfortable.

  • In the case of heavy rain, extreme weather, or unexpected local restrictions, we’ll assess things on the day.

  • If it’s not safe or enjoyable to continue, you’ll have the option to reschedule or receive a full refund.


✉️ Questions?

If you have any questions, feel free to reach out at

We appreciate your understanding and look forward to hanging out with you in Saigon.